Return & Refund Policy

At Aviator Coffee, customer satisfaction is our priority. We strive to deliver premium-quality coffee products. If you are not completely satisfied with your purchase, please review our policy below.

Returns

Due to the nature of food and beverage products, we only accept returns for items that are:

• Damaged during shipping

• Defective upon arrival

• Incorrect products received

To request a return, please contact us within 7 days of receiving your order. Include your order number and clear photos of the product and packaging.

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened coffee packages

• Used products

• Products damaged due to improper storage

• Change-of-mind purchases after opening the package

Refunds

Once your request is reviewed and approved, a refund will be processed to your original payment method within 5–10 business days.

Replacements

If you receive a damaged or incorrect item, we will gladly provide a replacement at no additional cost.

Contact Us

For any return or refund inquiries, please contact our customer support team through our website's Contact Us page.